Play Responsibly · 21+

Responsible Gaming at rajabajji — Your safety is our priority

Stay within the limits of fun and entertainment — use tools like deposit limits, self-exclusion, and time-outs at rajabajji to keep your gaming experience safe and in control.

rajabajji believes that online gaming and betting should be purely a source of entertainment — not a cause of stress or anxiety. We have developed our responsible gaming policies and tools with Bangladeshi players in mind, so you can always stay in control of your own play.

If gambling starts to go beyond entertainment and negatively affects your daily life, relationships, or financial situation, that may be a sign of a problem. We want every player to be aware — of when to stop, how to set limits, and where to find help when needed.

Our responsible gaming programme rests on several key pillars: age verification (for players aged 21 and above only), personal deposit limit setting, time-outs or cooling-off periods, and full self-exclusion when needed. All these features are available directly from your account, and our support team is always here for you.

Need help? Contact our 24/7 live chat in Bengali at any time, day or night, or email us at: [email protected]

Our Protection Tools

Set Deposit Limits

Decide for yourself how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — this protects you from spending more than you intended in the heat of the moment.

Time-Out (Cooling-Off)

If you feel you need a break, temporarily close your account for 24 hours, 7 days, or 30 days. During this period logging in or making deposits will not be possible. When the break ends, your account reactivates automatically.

Self-Exclusion

If the problem runs deeper, choose a long-term self-exclusion — from 3 months up to 5 years, or permanently. During the exclusion period the account is completely inactive. Contact our live chat to activate this feature.

Session Time Limits

Set how long you want to play in one sitting. After the specified time you will receive an automatic alert and can choose to end the session. This tool protects against fatigue and poor decision-making during long sessions.

Win and Loss Limits

Set in advance how much you are willing to win or lose in a single session before you stop. When the limit is reached, the system will alert you — this is very effective at reducing the tendency to keep playing on impulse.

Age Verification and Account Security

rajabajji only allows accounts to be opened by those aged 21 or above. Age verification is mandatory at registration. Use a strong password for your account and do not share your login details with anyone.

For Ages 21 and Above Only

The minimum age to play at rajabajji is 21. Keeping minors protected from gaming is our ethical responsibility. If you suspect that a minor you know is trying to use our platform, please notify us immediately at [email protected].

Warning Signs of Problem Gambling

If you notice the following signs in yourself, it may be time to take a break or consider seeking professional help. Be honest with yourself — there is courage in acknowledging it.

  • Spending money beyond your budget or repeatedly returning to play in order to chase losses.
  • Thinking about gambling more than giving attention to family, friends, or work.
  • Hiding your gambling from family or people close to you, or lying about it.
  • Feeling unable to stop playing, or trying to stop and failing.
  • Continuing to play despite financial hardship, or betting with borrowed money.
  • Feeling restless, anxious, or irritable when you are unable to play.
  • Gambling causing harm to your sleep, eating, or health.

How does Self-Exclusion work?

Self-Exclusion Process

To activate self-exclusion, contact our live chat or send an email to [email protected]. Based on your request, the account will be deactivated immediately.

  • During the exclusion period, no deposits, bets, or logins are possible.
  • Promotional emails and notifications will be stopped automatically.
  • Re-activating the account after the period ends requires identity verification.
  • If a permanent exclusion is requested, it cannot be reversed.

How to set deposit and betting limits

You can set or change deposit and betting limits at any time from your account settings or through live chat.

  • Lowering a limit takes effect immediately.
  • A 24-hour cooling-off period applies when increasing a limit.
  • Daily, weekly, and monthly limits can each be set separately.
  • The minimum deposit at rajabajji is ৳500 and the minimum withdrawal is ৳1,000.

Tips for Safe and Enjoyable Gaming

Follow the tips below to build responsible gaming habits at rajabajji. These are small practices, but over time they will make your experience far more positive and safe.

Set a budget before you play and be mentally prepared to lose that amount.
See gambling as a form of entertainment, not a way to earn money.
Avoid playing under the influence of alcohol or when under stress — your judgment is reduced.
Take regular breaks and spend time with family and friends.
Stop instead of placing bet after bet trying to win back money you have lost.
Do not try to get around exclusions or limits by creating multiple accounts.

Frequently Asked Questions about Responsible Gaming

You can set a daily, weekly, or monthly deposit limit from your account settings. You can also contact our 24/7 live chat or email [email protected] to have a limit applied. Lowering a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.

Any balance remaining in your account will be kept safe after self-exclusion is activated. Once the exclusion period ends, or by contacting us and completing identity verification, you can withdraw the remaining balance. Email [email protected] for more details.

A cooling-off period is a short-term break — typically from 24 hours up to 30 days. During this time the account is temporarily suspended and reactivates automatically when the period ends. Self-exclusion is long-term — from 3 months up to 5 years, or permanent. Reactivating after self-exclusion requires additional verification, and a permanent exclusion cannot be reversed.

The minimum age to play at rajabajji is 21. Your date of birth is required at registration, and identity documents may be requested at any time. If there is any suspicion that an underage person is using an account, the account is suspended immediately.

Start by speaking with them with empathy. If they want help themselves, they can let us know through our live chat or email — we will assist with self-exclusion or setting limits. We also take third-party requests to close an account seriously.

Contact our 24/7 live chat in Bengali at any time. To reach us by email, write to [email protected] — we will respond promptly and help activate the right protection tool based on your situation.

Play Safe and Enjoy Yourself

Follow the responsible gaming rules and enjoy your favourite cricket, slots, or live casino at rajabajji. For any questions, check our FAQ or log in directly and use your account settings.

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