rajabajji Privacy Policy
rajabajji takes the protection of your personal information with the utmost seriousness. This policy explains how we collect, use, and store your information.
Introduction and Overview
rajabajji is a safe online entertainment platform operated for players in Bangladesh. When you use our services, you provide us with certain personal information. This privacy policy ("Policy") describes how rajabajji collects that information, the purposes for which it is used, with whom it may be shared, and how it is kept secure.
By creating an account on our platform or by continuing to use our services, you will be considered to have given your consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact us directly.
This policy applies only to rajabajji's services and website (rajabajji.cam). We are not responsible for any third-party websites or services.
What Information We Collect
rajabajji collects only the information that is necessary for the smooth operation of our services and to provide you with a safe experience. The types of information we collect are described below:
1 Registration and Identity Information
When you create an account on rajabajji, we may collect the following information:
- Full name, date of birth, and national ID number
- Email address and mobile number
- Current and permanent address
- Account username and password (in encrypted form)
2 Financial Transaction Information
During deposits and withdrawals, we collect information related to the payment method, such as:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history, amounts, and timestamps
- Full card numbers are never stored
3 User Activity and Technical Information
Information that is automatically collected while you use our platform:
- IP address and device type
- Browser version and operating system
- Login time and session duration
- Gameplay history and betting activity
- Information obtained from cookies and similar tracking technologies
4 Communication and Support Information
When you contact our customer support team via live chat or email, details of that conversation may be stored. This helps us improve our service quality and provide assistance in the future.
Purpose of Data Use
rajabajji uses your personal privacy policy-related information only for specific, lawful, and transparent purposes. We never use your information for unnecessary purposes.
5 Account Management and Identity Verification
Your information is used to create, manage, and secure your account. The identity verification (KYC) process ensures that only genuine and eligible users are using the platform. It also helps prevent fraud and money laundering.
6 Processing Financial Transactions
Financial information is used to correctly complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are secured by SSL encryption.
7 Providing Customer Service and Support
We use your contact information and account details to resolve your issues quickly and to provide 24/7 live chat support in Bengali.
8 Ensuring Responsible Gaming
By monitoring gaming behavior, we aim to ensure that all our users are enjoying entertainment responsibly. If any concerning patterns are identified, we provide support to the user. For more details, visit our Responsible Gaming page.
9 Platform Improvement and Personalization
By analyzing your gameplay preferences and usage patterns, we continuously improve our services and make your experience more relevant.
10 Meeting Legal Obligations
Information may be stored and used as necessary to comply with applicable laws and regulations and to respond to legitimate requests from authorities.
Data Sharing and Third Parties
rajabajji never sells or rents your personal information to third parties. However, limited information sharing may be necessary in certain circumstances:
A Payment Processors
Payment gateways such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions. They are governed by their own privacy policies.
B Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others may receive the minimum information necessary to operate gameplay.
C Legal Authorities
In the case of court orders, investigations, or legal obligations, the necessary information may be provided to the relevant authorities.
D Technology Partners
Cloud service providers and security providers used to operate the platform may access limited information under strict confidentiality agreements.
Cookies and Tracking Technologies
11 What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. rajabajji uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions and ensuring security.
- Functional Cookies: Remembering your language preferences and platform settings.
- Analytics Cookies: Understanding user behavior and improving our services.
12 Cookie Controls
You can accept or reject cookies by going to your browser settings. Please note, however, that disabling essential cookies may cause some important features of rajabajji to not work properly.
Data Security Measures
rajabajji has adopted industry-standard technical and organizational measures to protect your information:
13 Steps in the Event of a Data Breach
If a data security breach occurs for any reason, we will notify affected users as quickly as possible and take all necessary steps to bring the situation under control. Contact us at our email ([email protected]) to report any suspicious activity.
Your Rights
rajabajji believes that every user has rights over their own personal information. Under our privacy policy, you have the following rights:
14 Right of Access
You can find out what information we have stored about you. A copy of your information can be requested through a written request.
15 Right to Rectification
If any of your information is incorrect or incomplete, you can contact us to have it corrected.
16 Right to Erasure
In certain circumstances you may request the deletion of your personal information, though some information may need to be retained to fulfill legal obligations.
17 Right to Object to Processing
You may object to marketing communications or certain types of data processing.
To exercise these rights, contact us via live chat or at [email protected]. We will process your request appropriately.
Data Retention and Age Restrictions
18 How Long Information Is Stored
rajabajji stores personal information only for as long as necessary. In general:
- All account data is stored for as long as the account remains active.
- Even after an account is closed, transaction and identity-related information may be retained for a specified period as required by law.
- Marketing preferences and contact information are removed immediately upon withdrawal of consent.
19 Protection of Minors — 21+ Only
rajabajji is for persons aged 21 and over only. We do not knowingly collect or store information from anyone under the age of 21. If we learn that a minor has used our services, we will immediately close their account and delete all associated information.
Policy Changes and Contact
20 Policy Updates
rajabajji reserves the right to change this privacy policy from time to time. For any significant changes, we will:
- Publish a notice on the website.
- Notify via the registered email (where applicable).
- Update the date at the top of the page.
Continued use of the services after any changes will be considered consent to the new policy.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
Service is provided according to Bangladesh Standard Time (BST, UTC+6).